Why Be An Agent For MACC
Many telecom professionals are making the decision to take control of their careers by becoming
independent sales professionals.  Another trend is with voice & data hardware VAR's looking to
gain more control of the provisioning process, developing a recurring income stream, and
establishing their company a more competitive environment by providing a host of savings and
choices to their clients from the carriers that are available.  

Once the decision to become an independent sales representative or adding telecommunications
services from a variety of carriers to your company's profile of products has been made, the next
decision is whether to go it alone and contract directly with the carriers or work with an established
agent. Going at it on your own requires contracting with several carriers independently and these
contracts will require monthly & quarterly revenue commitments in order to maintain your
relationship with them.  On an operations end you are also expected to have the back-office
infrastructure in place to manage the ordering process as well as maintain the post-installation
relationships between the carriers and your clients.  
1.  Our Agent Contract:
Our agent agreement is pretty simple and
upfront.  We want to make the process of
choosing MACC as your vendor as simple
as possible.

  • MACC offers their agents BOTH an
    up-front bonus on orders as well
    as a monthly retention on
    commissions.

  • Every Contract has an "Evergreen
    Clause" so as long as we get paid,
    you get paid.

  • All commission checks are
    processed with a detailed review
    sheet.

  • NO volume commitments or
    quotas and NO exclusivity.
2.  Our Front-End Support:
Overall you maintain the relationship
between us and your clients.  We will get
as involved as much as you need us to be
or can remain totally behind the scenes
working for your company in a back-office
capacity.

  • We can meet with your clients
    initially to collect the info we need
    for the audits.

  • We  will provide you the results of
    the audits and are available to go
    on-site to review the results  with
    your clients.

  • We make sure that all audits
    performed are in accordance to the
    direction your services are focused
    towards.

  • We take care of preparing and
    processing all of the paperwork
    needed for your clients.

  • We will properly manage the
    orders with the carriers as well as
    keep you & your clients updated
    and informed as to the status of
    their orders.
3.  Our Back-Office Support
The value add that we bring to our clients
as well as our partners is based on the
relationships we have with our vendors.  

  • We have a 24x7 Client Services
    Group that is available via eMail
    and our toll-free access for both
    you and your customers to use.

  • We process and manage all
    service tickets with our vendor so
    you or your customers do not have
    to deal directly with the vendors.

  • We make sure that none of the
    service tickets are closed until we
    verify with you and your customers
    that the issues are resolved to
    your liking.
In most cases start-up independent sales reps and established hardware VAR's can not consistently achieve the monthly & quarterly
revenue commitments needed to retain their commissions with the circuit vendors as well as having enough relationships with the number
of circuit vendors needed in order to be effective for their clients.  Plus they either do not have the staff on hand nor the expertise & experience
within their staff to properly manage the day to day back-office functions that need to be taken care between the customers and the circuit
providers in order to produce a quality solution for their clients.

Companies like MACC are able to fill this void and allow both independent sales reps and hardware VAR's the ability to incorporate telecom
services into their business models efficiently & effectively due to the following value add reasons: