Many telecom professionals are making the decision to take control of their careers by becoming
independent sales professionals. Another trend is with voice & data hardware VAR's looking to
gain more control of the provisioning process, developing a recurring income stream, and
establishing their company a more competitive environment by providing a host of savings and
choices to their clients from the carriers that are available.
Once the decision to become an independent sales representative or adding telecommunications
services from a variety of carriers to your company's profile of products has been made, the next
decision is whether to go it alone and contract directly with the carriers or work with an established
agent. Going at it on your own requires contracting with several carriers independently and these
contracts will require monthly & quarterly revenue commitments in order to maintain your
relationship with them. On an operations end you are also expected to have the back-office
infrastructure in place to manage the ordering process as well as maintain the post-installation
relationships between the carriers and your clients.
|1. Our Agent Contract:
Our agent agreement is pretty simple and
upfront. We want to make the process of
choosing MACC as your vendor as simple
- MACC offers their agents BOTH an
up-front bonus on orders as well
as a monthly retention on
- Every Contract has an "Evergreen
Clause" so as long as we get paid,
you get paid.
- All commission checks are
processed with a detailed review
- NO volume commitments or
quotas and NO exclusivity.
|2. Our Front-End Support:
Overall you maintain the relationship
between us and your clients. We will get
as involved as much as you need us to be
or can remain totally behind the scenes
working for your company in a back-office
- We can meet with your clients
initially to collect the info we need
for the audits.
- We will provide you the results of
the audits and are available to go
on-site to review the results with
- We make sure that all audits
performed are in accordance to the
direction your services are focused
- We take care of preparing and
processing all of the paperwork
needed for your clients.
- We will properly manage the
orders with the carriers as well as
keep you & your clients updated
and informed as to the status of
|3. Our Back-Office Support
The value add that we bring to our clients
as well as our partners is based on the
relationships we have with our vendors.
- We have a 24x7 Client Services
Group that is available via eMail
and our toll-free access for both
you and your customers to use.
- We process and manage all
service tickets with our vendor so
you or your customers do not have
to deal directly with the vendors.
- We make sure that none of the
service tickets are closed until we
verify with you and your customers
that the issues are resolved to
In most cases start-up independent sales reps and established hardware VAR's can not consistently achieve the monthly & quarterly
revenue commitments needed to retain their commissions with the circuit vendors as well as having enough relationships with the number
of circuit vendors needed in order to be effective for their clients. Plus they either do not have the staff on hand nor the expertise & experience
within their staff to properly manage the day to day back-office functions that need to be taken care between the customers and the circuit
providers in order to produce a quality solution for their clients.
Companies like MACC are able to fill this void and allow both independent sales reps and hardware VAR's the ability to incorporate telecom
services into their business models efficiently & effectively due to the following value add reasons: