In 1996 the FCC and Congress passed a series of laws that allowed new telephone companies to
compete against Verizon for local dial-tone service. These laws are commonly known as the
Telecom Acts of 1996. Since then a number of competitive carriers (aka CLEC's) have emerged into
the telecom market to provide their clients a host of choices and savings against the former "Ma
Bell" incumbent carriers (aka ILEC). In the Mid-Atlantic region that we support, these ILEC's are
commonly Verizon-GTE and Verizon-BellAtlantic.
With the mass emergence of these CLEC's as well as the changes in new technologies allowing
them to reach markets they never were in before most companies end up not knowing all of the
choices they have. In other markets, the choices & options from these carriers are so numerous
that it's completely confusing to understand which carriers and/or technologies will benefit a
company's needs. Last there are the issues where companies have changed their services to other
CLEC's in the past on their own and had a horrible experience.
|So What Exactly Is a Telecom Broker?
This is normally the first question we're asked as most companies have not dealt with a telecom broker until now. This especially holds true
in markets where there is a perception of not having a lot of choices of vendors and technologies to choose from.
In a nutshell, a telecom broker acts in the same capacity to companies & organizations as an insurance broker does. Just as insurance
brokers provides their clients with providers who offer a multitude of plans & coverage options from various carriers to choose from, a
telecom broker offers the same type of selection for a company's voice & data services. Using a telecom broker removes the confusion of
what is availbable, what carriers are legitimate, as well as showing the client all of the carriers and technology options that are available. On
top of that a telecom broker will also educate their clients on these choices so the client will make an informed decision on what types of
service(s) they should be using as well as which carrier to actually use.
Overall, a telecom broker has the ability to bring to their clients a host of carriers & savings as well as products & technologies to choose
from that will fit their clients needs. Since all brokers are independent the choices you get are non-biased.
IThis is where telecom brokerage Industry comes to the aid of businesses faced with either not knowing how to properly consider the
choices of vendor & technologies available to them or removing the "once bitten twice shy" concern due to previous issues they had with